Alice Dickerson

Business Operations Manager at GetHarley

Alice Dickerson has a diverse work experience spanning various roles and industries. Alice currently works at GetHarley, where they started in 2021. Alice has held multiple roles at GetHarley, including Business Operations Senior Associate, Senior Customer Experience Associate, and Customer Experience Specialist.

Prior to GetHarley, Alice worked at Skin Laundry from 2019 to 2021 as a Clinic Receptionist and Retail Assistant. Their responsibilities included greeting clients, booking appointments, and providing recommendations for treatments based on clients' skin concerns.

Before their role at Skin Laundry, Alice was the Front Of House Manager at Birdwoods Gallery from 2017 to 2019. In this role, they oversaw the daily operations of a busy café and ensured high-quality customer service. Alice dealt with customer feedback and problem-solving, even during busy service periods.

Alice's work experience also includes a role as a Wholesale Travel Consultant at Infinity Holidays from 2014 to 2016. Alice provided expert knowledge and support in booking land-based products in the Australasia region. Alice also initiated team trainings and created product spreadsheets to improve team efficiency.

Earlier in their career, Alice worked as a Reception Team Member at Ibis London Blackfriars from 2012 to 2013. Alice excelled in handling guest check-in and check-out procedures, managing customer feedback and complaints, and serving as the main contact for group inquiries.

Overall, Alice Dickerson has demonstrated a strong work ethic, customer service skills, and the ability to take on various responsibilities in their past roles.

Alice Dickerson completed their education at Victoria University of Wellington from 2008 to 2010, where they obtained a Bachelor of Tourism Management in the field of Tourism and Travel Services Management. Prior to that, Alice attended Woodford House, but no specific degree or field of study was mentioned for that period.

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