Nelson Guerra

Nelson Guerra is a Customer Experience Superintendent with 20 years of experience in customer experience and strategic planning, having worked with large companies across various service standards. They possess strong skills in team management, results-driven operations, and commercial activities. Nelson's career includes roles such as General Manager at TIVIT and Teleperformance, and they are currently the Superintendent of Operations at GetAtende and Getnet Brasil. They hold a degree in Law from Universidade Ibirapuera, an MBA in Business/Managerial Economics from Fundação Getulio Vargas, and a postgraduate degree in Neuroscience from PUCRS.