Shiva Goli is an Incident Manager and IT Service Operations specialist with a focus on ITIL, PRINCE2, and expertise in payments and fintech. They served in various roles at Wirecard from 2016 to 2018, including Support Operations Coordinator, Technical Support Engineer, and Lead Engineer. Currently, they are a Technical Lead Engineer at Getnet - PagoNxt Merchant Solutions since 2021. Shiva is pursuing a Bachelor of Computer Applications in Informatics at Kakatiya University and is also studying Systems Engineering at Fachhochschule Lausitz. Additionally, Shiva completed their Secondary School Certificate at Sri Saraswathi Shishu Mandir School.
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