Josh Boock serves as the Director of Customer Support at Sauce since February 2025, where leadership of a remote team aims to enhance food delivery experiences for restaurants through a blend of technology and human resources. Previously, Josh held the same title at Tovala from October 2020 to January 2024, achieving significant efficiency improvements and implementing a successful CSAT program. From May 2019 to September 2020, Josh was the Director of Customer Support at Stats Perform, building a global support organization for sports data. Additionally, Josh led the Restaurant Care team at Grubhub from May 2016 to August 2018, focusing on customer satisfaction across a vast network of restaurants. Early career experience includes managerial roles at Grainger, contributing to the firm's eCommerce strategy. Josh holds a BA in Computer Science from DePauw University, class of 2003.
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