Alona Klein

Alona Klein is a seasoned professional in customer success and sales, currently serving as a B2B Customer Success Manager at Gett since July 2019. In this role, Alona manages interactions with up to 150 enterprise customers, establishes client retention goals, sets process milestones, and assists customers with program navigation. Previously, Alona held the position of Junior Customer Success Manager at Gett, overseeing 130 small B2C accounts to ensure satisfaction and retention. Alona's earlier experiences include operations management as a Shift Manager and customer service as a Customer Experience Specialist. Prior to Gett, Alona worked as a Sales Specialist at Clal Insurance and Daka90.