Kaeley Scruggs

Kaeley Scruggs has a diverse work experience spanning multiple industries. Kaeley'smost recent role is as a System Administrator at Weave, where they focus on building processes and policies, as well as providing project support and serving as an escalation point. Prior to this, they worked as a Helpdesk Operations representative at Weave and as a Helpdesk Technician II.

Before joining Weave, Kaeley was a Help Desk Technician at Workfront, where they assisted in the onboarding and offboarding process for new hires, handled hardware and software setup, and managed access permissions. Kaeley also has experience as a Counter Agent at Geek Squad, where they provided technical analysis and solutions for customers, conducted trainings, and handled hardware/software installations and diagnostics.

Kaeley's work experience also includes roles as an Editorial Intern at LDS Living Magazine, where they produced original content, and as a Customer Service Representative at Great Harvest Bread Co., where they served customers efficiently. Additionally, they worked as a Content Curation Editor at China Horizons, where they published blog posts and monitored traffic, and held various editorial positions at BYU-Idaho Scroll, including Managing Editor, Editor in Chief, and News Editor.

Kaeley also interned at Standard Journal Newspaper, where they managed their website, wrote stories and columns, and reported on meetings. At BYU-Idaho, Kaeley served as the Arts and Entertainment Assistant Editor, overseeing writers and designing page layouts. Kaeley'searliest work experience was as a server at Toyoda Sushi, where they managed the sushi bar and ensured customer satisfaction.

Overall, Kaeley Scruggs has a strong background in technical support, customer service, content production, and editorial roles.

Kaeley Scruggs attended Brigham Young University - Idaho from 2011 to 2015. During this time, no specific degree or field of study information was provided. In 2013, Kaeley participated in a semester abroad at Capital Normal University, where they focused on Mandarin language studies. Additionally, Kaeley has obtained some additional certifications, including CompTIA Network+ from CompTIA in July 2021 and Okta professional from Okta in April 2021.