GZ

Gianmichele Zappia

Head Of Risk And Fraud at GetYourGuide

Gianmichele Zappia has a diverse work experience spanning multiple industries and roles. Gianmichele is currently working at GetYourGuide as the Head of Risk and Fraud, a position they have held since February 2022. Before that, they were the Team Lead Fraud at GetYourGuide from July 2019 to February 2022. Prior to joining GetYourGuide, they worked at Mansion as the Marketing Risk Supervisor from August 2011 to May 2014. In this role, they were responsible for identifying and managing risks associated with online marketing fraud. Before Mansion, Gianmichele worked at PayPal where they held several positions. Gianmichele was an EMEA Risk Analyst from June 2008 to August 2011, where they conducted credit risk assessments for new client leads. Gianmichele also worked as a Merchant Risk Vetting Agent from August 2007 to June 2008, vetting high-risk merchant applications. Additionally, they served as a Resolution Service Agent from April 2006 to August 2007 at PayPal. Prior to their corporate roles, Gianmichele volunteered at Graz 2003: Kulturhauptstadt Europas from March 2003 to October 2003. Overall, Gianmichele Zappia brings a wealth of experience in risk and fraud management to their current position at GetYourGuide.

Gianmichele Zappia completed a Postgraduate Higher Diploma in Business and eBusiness at the National College of Ireland from 2006 to 2007. Later, they pursued a Master's degree in Comparative literature at the Università degli Studi di Cagliari, but the specific years of study are not provided.

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Timeline

  • Head Of Risk And Fraud

    February, 2022 - present

  • Team Lead Fraud

    July, 2019

  • Senior Fraud Manager

    July, 2017

  • Fraud Specialist

    October, 2015

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