Aaron Diss

Customer Experience Director

Aaron Diss is a highly adaptable Customer Operations Strategist with over 20 years of experience in developing high-performance contact center operations. They currently serve as the Customer Experience Director at GFM, having previously held the position of Head of Customer Service at The Spectator and various management roles at The Telegraph. Known for leveraging technology and customer insights, Aaron focuses on aligning operational KPIs with business goals while fostering a culture of collaboration and continuous improvement within their teams. Their commitment to employee engagement and customer satisfaction has consistently driven efficiencies and revenue growth throughout their career. Aaron completed their education at Rainham Mark Grammar School from 1997 to 2002.

Location

Gillingham, United Kingdom

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