Anja de Haan

Anja de Haan has extensive experience in healthcare and education, with a focus on complaints management and client advocacy. Currently serving as Klachtenfunctionaris at GGZ Rivierduinen since November 2017, Anja has also held various roles, including Vertrouwenspersoon and Klachtenfunctionaris at Swinhove Groep until May 2024. Anja's background includes coaching client councils at Pameijer, organizing workshops for job seekers with JobOn, and working as a coordinator for replacement work at Arriva Nederland. Anja's educational credentials include a master's degree in Social and Economic History from Utrecht University, along with several marketing and communication certifications. Continuous professional development has been a priority, with recent training in complaints management and related fields.