Collins Adade

Collins Adade, BSc I.T., is an experienced professional in the field of information technology and customer service, currently serving as the Inbound Operations Manager at Vodafone Ghana since October 2022, where responsibilities include recruiting and training call center staff and performing data analysis on call center performance. Prior to this role, Collins held various positions at Vodafone Ghana since 2014, including Experience Centre Coordinator and Supervisor, focusing on team management and operational standards. Additionally, Collins has been an ICT Consultant at Radkat Infosolutions Limited since 2007, providing computer services and support. Previous experience includes a role as System Administrator at Techcom Visions Limited from 2011 to 2014, specializing in computer laboratories and technical support. Collins holds a Master's degree in Cyber Security and Digital Forensics from Kwame Nkrumah University of Science and Technology and a Bachelor's degree in Information Technology from Pentecost University.