Gian Silva is an experienced professional in service delivery governance and problem management, currently employed at GHD since August 2022. Prior to this role, Gian accumulated nearly nine years of experience at TTEC, serving in various capacities including Business Process Analyst - Automation, IT Service Management - Problem Management, and Global Service Desk Analyst. Additional experience includes a position as Service Desk Network Analyst (Contractor) at Globe Telecom and a role as Technical Help Desk at PILIPINAS TELESERV INC. Gian holds a Bachelor of Science degree in Information Technology from St. Paul University Quezon City.
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