Charlotte C. is a seasoned IT professional with extensive experience in customer support and technical assistance across various companies. Currently serving as a Senior IT Customer Support Specialist at GHJ since July 2020, Charlotte C. has a strong background in troubleshooting laptops, networking issues, and software applications, including Box and Microsoft Office Suite. Prior roles include Senior Enterprise Support Analyst at Windcave, where Charlotte C. provided technical support and problem resolution for e-commerce solutions, and Technical Support Analyst at Payment Express, specializing in EFTPOS terminal programming and troubleshooting. Charlotte C. also has a decade of experience in customer service management and holds degrees in Small Business Management and Business Management from the University of Phoenix.
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