Kai Yao is a skilled software engineer with extensive experience in various roles across multiple companies. Currently serving as a Senior Software Engineer at Ghost since March 2024, Yao previously worked at Hyatt Hotels Corporation as a Senior Product Engineer, focusing on enhancing the Loyalty & Profile product for Hyatt members. Prior to that, Yao held positions at Tock, where innovations in reservation management were implemented, and Accruent, where web applications were developed to aid healthcare technicians. Experience also includes engineering roles at Salesforce and ServiceNow, contributing to web application development and creating solutions for sales teams. Yao's career commenced as a Web Developer at Sprout Social, Inc., and academic qualifications include a Bachelor of Science in Biochemistry from the University of Illinois Urbana-Champaign and a degree in Visual Design from The Starter League.