João Pedro de Oliveira

João Pedro de Oliveira is a highly skilled Data and Technical Support Analyst with experience at Gi Group since September 2022, where responsibilities include optimizing team routines through Business Intelligence methods and Power Query. Previous roles include an Operational Data Analyst at Gi Group, focusing on enhancing technical support processes and KPI visibility. Prior experience at Concentrix involved managing content moderation in online gaming, while a tenure at iPlace encompassed technical inspections and quality certification of Apple devices. João Pedro holds a Postgraduate Degree in Processamento de Dados from Faculdade Metropolitana, a degree in Gestão da Tecnologia da Informação from Grupo Educacional Drummond, and a Técnico Integrado in Informática from ETEC - Escola Técnica Estadual de São Paulo.