Christina Bilczuk has a diverse work experience, starting with their current role as an Enterprise Account Manager at Giatec | Smart Construction Solutions. In this role, they focus on bringing disruptive technologies to the concrete industry and helping clients increase their project profitability.
Before joining Giatec, Christina worked at i-Sight as an Account Manager and later as a Business Development and Retention specialist. i-Sight is a leader in case management software for investigations, and Christina contributed to ensuring investigations were consistent, comprehensive, and productive.
Prior to i-Sight, Christina held roles at McCabe Promotional Advertising Inc as an Account Executive and Customer Service Representative. Christina played a key role in turning marketing and branding ideas into tangible products for clients, utilizing their strong client management and organizational skills.
Christina also has experience at VIBRANT Marketing as a Brand Ambassador Team Lead, where they oversaw training for new hires and represented top brands and marketing companies. At Proof Experiences, they served as a Team Lead, and at Bartendo Inc., they worked as a Bartender, handling bar service for various events and demonstrating adaptability and problem-solving skills.
Additionally, Christina has experience as a Teaching Assistant at Carleton University, where they organized study sessions and writing workshops for undergraduate students. Christina also proctored exams and graded assignments. Christina worked as a Parent/Caregiver Program Leader at MEND Programme, where they engaged children in healthy activities and educated parents on healthy eating habits.
Earlier in their career, Christina worked as a Referee at White City Futbol Club and as a Bar & Lounge Host at The Keg Steakhouse + Bar, where they managed seating and provided excellent customer service.
Overall, Christina's work experience showcases their strong skills in account management, customer service, team leadership, and the ability to adapt to different roles and industries.
Christina Bilczuk completed their education in the field of psychology. Christina obtained a Master of Arts (M.A.) degree in Psychology from Carleton University, where they studied from 2015 to 2017. Prior to that, they earned a Bachelor of Arts (BA) degree in Psychology from Nicholls State University, which they attended from 2010 to 2014.
In addition to their academic achievements, Christina also has several certifications. Christina obtained the "Effective Negotiation" certification from KARRASS Effective Negotiating® in May 2023. Christina completed the "Virtual Selling for Sales Professionals" certification from Lynda.com in December 2020. Moreover, they obtained various certifications from LinkedIn, including "Sustainability Strategies," "Mindfulness," "Working with Difficult People," "Giving Your Elevator Pitch," "Sales Prospecting," "Creating Your Personal Brand," "Innovative Customer Service Techniques," "Building Rapport with Customers," "Design Thinking: Customer Experience," and "Customer Service: Handling Abusive Customers." Christina received these certifications between January 2019 and July 2019.
Furthermore, Christina obtained the TCPS 2: CORE certification in 2016, and they also completed the Smart Serve certification, although the specific details regarding the institution and year are not provided.
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