GIDR: Empowering Service Teams with Real-Time Guided Intelligence.

GIDR (Guided Intelligence Delivered Rapidly) is the purpose-built Agentic AI Voice platform that empowers service teams and their customers with real-time guided intelligence. Instantly improve service team productivity, resolve problems faster, and ensure greater compliance through guided interactions, instructions, and insights.

Build a fleet of AI agents in minutes with our intuitive no-code drag-and-drop studio. Create personalized GIDR AI Agents ("GIDGETS") with specific capabilities that can work individually or collaboratively within end-to-end workflows.

Unlock trending insights from complex data with ease. Monitor, measure, analyze, and visualize hidden top trends and sentiments to drive informed actions.
GIDR seamlessly converts structured and unstructured knowledge into dynamic guided intelligence, operating natively within enterprises and with any LLM. 

As the only service agentic AI voice partner for ServiceNow providing real-time guided intelligence for field service, customer service, and IT service, GIDR puts the "How in the Now™" directly embedded into ServiceNow workflows.

Built on the secure Google Cloud Platform (GCP), GIDR delivers industry-leading enterprise-grade security and governance you can trust, protecting your sensitive data from the ground up.


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