JR

Jacqueline Rivera

Customer Support Team Lead at Giftogram

Jacqueline Rivera started their work experience as a Team Lead Manager at Sports Authority from April 2009 to August 2012. Jacqueline then worked as a Promotions Manager at NYSL Promotions from February 2014 to August 2015, where they created promotional forecasts and metrics and coordinated exposure strategies. Jacqueline then joined European Wax Center as a Guest Service Sales Associate from March 2015 to May 2016, where they provided flexible assistance, improved customer relationships, and trained new representatives. Jacqueline briefly worked as a Health and Wellness Coordinator at The Joint Chiropractic from May 2016 to September 2016, managing guest arrivals and completing shift reports. Jacqueline then joined Mighty Quinn's Barbeque as a Catering Manager from October 2016 to March 2020. In this role, they built strong client relationships, managed and coordinated catering for multiple locations, booked and processed catered events, provided direction for event execution, and assisted in prepping for big events. Currently, they are working as a Client Success Representative at Giftogram since October 2020.

From 2009 to 2011, Jacqueline Rivera attended Berkeley College, where they earned an Associate's degree. Jacqueline'sdegree was in the field of Business, Management, Marketing, and Related Support Services.

Links

Previous companies

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Peers

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Timeline

  • Customer Support Team Lead

    November 1, 2023 - present

  • Client Success Representative

    October, 2020