Richard Nichols

Richard Nichols is an experienced operations and quality management professional with over 13 years at GiftsForYouNow.com, currently serving as Director of Operations and Quality Manager, where responsibilities include project management focused on customer experience and high-volume production departments such as laser engraving and print. Previously, Richard held positions at IKON Office Solutions from August 2000 to August 2009, including Sr. Management Services Analyst, where analysis of document workflows and financial data was conducted, Integrated Account Manager managing multiple locations with significant annual revenue, and Field Support Representative delivering on-site coverage and mailroom services.