Sana Mayoof

Sana Mayoof is an experienced professional in customer experience and contact center management, currently serving as the Head of Selection at Lamea Association since May 2023 and as the Regional Contact Center and CX Manager at GIG Gulf since November 2022. Previously, Sana Mayoof held various positions at Batelco from January 2012 to November 2022, including Customer Experience Manager and Enterprise Service Desk Manager, focusing on enhancing customer satisfaction and driving sales through strategic initiatives. Early career roles included positions as an Internet Helpdesk Analyst and Retail Officer at Batelco and a trainee at the Central Bank of Bahrain. Academic qualifications include a BS in Business Information Systems from the University of Bahrain and a Secondary School Certificate with a GPA of 97 from Al Hoora Commercial School.