Chani Agarwal

Staff Technical Support Engineer at Gigamon

Chani Agarwal has a diverse work experience spanning several companies and roles. Chani is currently employed at Gigamon as a Staff Technical Support Engineer since July 2020. Prior to this, they worked at Rahi Systems as a Network Presales Solution Engineer from March 2019 to March 2020, where they gathered requirements, built custom solutions, and provided technical assessments and design expertise to clients. Chani also designed and implemented proof of concept lab environments and authored statements of work.

Before joining Rahi Systems, Chani was a Systems Engineer at Juniper Networks from September 2017 to January 2019, where they worked on global proof-of-concept lab projects, installed and tested network features, and obtained JNCIS-SP certification. Chani also served as an Associate Systems Engineer at Juniper Networks from July 2016 to September 2017, where they worked on MPLS-TE solutions, configured network devices, and developed a lab access and resource control tool.

Chani's work experience also includes an internship at Juniper Networks in 2015, where they worked on Contrail and Openstack integration. Chani started their career at Kay Value Consulting as a Business Process Analyst from July 2013 to July 2014, where they transformed and enabled customer support services processes. Chani then worked at Reliance Communications as an Assistant Manager, Process Quality Analyst from March 2012 to June 2013, where they contributed to process improvement and trained project teams.

Chani's earliest work experience was as a Trainee Network Engineer at Enser Communications Pvt. Ltd. from August 2011 to February 2012. In this role, they managed firewalls, monitored network performance, and configured network devices and desktops.

Overall, Chani Agarwal has a background in network engineering, presales, technical support, and process improvement, with experience at companies like Gigamon, Rahi Systems, Juniper Networks, Kay Value Consulting, Reliance Communications, and Enser Communications Pvt. Ltd.

Chani Agarwal obtained a Bachelor of Engineering (BE) degree in Electronics and Telecommunication from the University of Mumbai, where they studied from 2007 to 2011. Later, they pursued a Master of Science (MS) degree in Electrical Engineering, with a focus on Computer Systems Networking, from San Jose State University, studying there from 2014 to 2016.

Additionally, Chani Agarwal holds several certifications related to networking and security. In 2019, they obtained the certifications of WiFi Troubleshooting and Mist WiFi Certification from Mist Systems, as well as Cisco HyperFlex for Systems Engineers (700-905) and Cisco SMB Product and Positioning Technical Overview (700-751) from Cisco. In 2018, they achieved the certifications of Juniper Networks Certified Professional, Security (JNCIP-SEC), Juniper Networks Certified Associate, Cloud (JNCIA-Cloud), and Juniper Networks Certified Associate, Junos (JNCIA-Junos), all from Juniper Networks. In 2017, they obtained the certification of Juniper Networks Certified Specialist, Service Provider Routing & Switching (JNCIS-SP). In 2016, they earned the certification of Juniper Networks Certified Specialist, Security (JNCIS-SEC), also from Juniper Networks. Chani also holds the Juniper Networks Certified Design Associate (JNCDA) certification, achieved in 2019, and has four JNCIA certifications, all obtained in the same year.

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Timeline

  • Staff Technical Support Engineer

    July, 2020 - present