Fausia Faisal

Senior Operations Officer at Giift

Fausia Faisal has experience working as an Ecommerce Operations Officer at Giift since January 2022. In this role, they are responsible for maintaining loyalty software and infrastructure, managing E-Commerce functions, and implementing initiatives to drive customer loyalty.

Prior to that, Fausia worked as an Ecommerce Administrator at Samawa Global LLC from April 2019 to December 2021. Fausia'sresponsibilities included maintaining the online waiting list, driving the e-commerce vision and strategy, managing the company website and other online channels, and handling order management.

Fausia also worked as a Technical Support Engineer at Special Olympics UAE for a brief period in 2019, where they provided IT and network support services during the Abu Dhabi 2019 World Games.

Fausia's early work experience includes roles as a Senior System Engineer and System Engineer at Infosys from 2015 to 2017. In these roles, they specialized in network design and verification, data correction, and providing daily IT helpdesk support.

Fausia Faisal completed their Bachelor of Technology (BTech) in Electronics and Communications Engineering at Mahatma Gandhi University in Kerala, India. Fausia studied at the university from 2011 to 2015.

Links

Previous companies

Infosys logo

Timeline

  • Senior Operations Officer

    March 1, 2024 - present

  • Ecommerce Operations Officer

    January, 2022