Sarah McKenna is an experienced professional with a background in membership conversion and customer service, currently serving as a Membership Conversion Specialist at The Girl Scouts of Kentuckiana since July 2021. Previously, Sarah held roles as a Volunteer Care Specialist and a seasonal Membership Conversion Specialist, where responsibilities included managing customer inquiries and maintaining lead records. With prior experience at H&M as a Visual Merchandiser Keyholder and Sales Advisor, Sarah demonstrated strong leadership in merchandising and customer service, along with experience in staff training. Additional experience at American Eagle Outfitters as a Merchandising Lead highlighted skills in inventory management and employee training. Sarah also served briefly as an Assistant Camp Director at The Girl Scouts of Kentuckiana, overseeing counselor training and camper logistics. Sarah earned a Bachelor of Arts in Communications from the University of Louisville in 2016.
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