Shruti M.

Shruti M. currently serves as Volunteer Support Manager at the Girl Scouts of Northern California since November 2023. Prior to this role, Shruti M. was the Learning and Development Manager at the Women's Global Leadership Initiative, where project management and collaboration with stakeholders led to the development of a scalable university curriculum and co-authorship of over 30 curriculum modules. Experience as Learning Development Officer at Taj Hotels involved facilitating onboarding for over 100 individuals, enhancing guest satisfaction, and implementing targeted training interventions. As Learning Services Executive at ITC Hotels, Shruti M. focused on employee training and the development of comprehensive training strategies. Earlier positions include Customer Service Representative and Guest Service Agent at Jumeirah Group and a trainee role at Grand Hyatt. Shruti M. holds a Master’s of Science in Human Resource Management and Business from Aston University and a Bachelor’s Degree in Hotel Management and Hospitality Administration from the Institute of Hotel Management, Bangalore.