Amber Diehl

Amber Diehl is an accomplished professional with extensive experience in customer support and technical management. Currently serving as Senior Manager of Support at GitHub since October 2019, Amber has previously held leadership roles such as Technical Support Manager for West Coast/APAC and Manager of Technical Support at MyVR.com. At MyVR.com, Amber led a technical support team, achieving a significant reduction in development team involvement by 60% within 90 days. Prior to that, Amber spent over seven years at Bill.com, advancing through various positions including Manager of Customer Support and Team Lead, enhancing support processes and improving customer satisfaction. Amber's earlier roles include administrative and compliance support positions, showcasing a versatile skill set grounded in customer service excellence. Amber holds an Associate's degree in General Studies from Truckee Meadows Community College.