Jenny W.

Jenny W. is a Senior IT Helpdesk Analyst at GitLab since November 2021, where responsibilities include collaborating with the IT Security division to enhance security measures and leading key projects like enforcing WebAuthn for Okta. Previously, Jenny worked as an IT Helpdesk Analyst at GitLab, providing technical support for over 2000 global users, and as a Systems Analyst at PayByPhone, offering support for 350+ users. Earlier career roles include Junior Systems Administrator at Relic Entertainment and various IT support positions at BCIT, JOEY Restaurant Group, and Redbubble. Jenny holds an Industry Partnership Certificate in Technology Support Professional from the British Columbia Institute of Technology and has also studied at Langara College.