Rasheed B. is a seasoned professional with extensive experience in customer success and technical support roles. Currently serving as a Customer Success Engineer at GitLab since May 2022, Rasheed has also contributed to the MABSI Research Commission as a Board of Trustees member since October 2006. Previous positions include a Member of Technical Staff in Network Engineering at athenahealth (2020-2021), Operations Support Engineer at OVH US (2017-2020), and various engineering roles at VMware (April 2013 - May 2017) focusing on cloud operations and network operations. Earlier in the career, Rasheed worked as a Systems Analyst at Research In Motion (2010-2012) and as a Technical Support Specialist III at Santander Consumer USA Inc. (2008-2010).
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