Santander Consumer USA Holdings Inc. (NYSE:SC) is a public, full-service, consumer finance company focused on vehicle finance and third-party servicing. The company manages accounts for more than two million customers across all credit profiles. Headquartered in Dallas, TX, Santander Consumer USA Holdings Inc. is the parent company of Santander Consumer USA Inc. 

Finance

Santander Consumer USA

Santander Consumer USA's headquarters in Dallas, TX, United States

Bruce Jackson

Christopher Pfirrman

Matthew Burns

Jason Christensen

Bryan Kim

Randy Bockenstedt

Betty Jotanovic

Donald Smith

Brad Martin

Ray Gill

Juan Carlos Alvarez de Soto

Kristina Carbonneau

Erik Laney

The Leadership Team at Santander Consumer USA is responsible for shaping the strategic direction and operational excellence of the company. Comprising key executives across various functions, including finance, risk management, customer service, and technology, the team collaborates to drive growth, ensure regulatory compliance, enhance customer experiences, and foster a positive organizational culture. Their collective expertise guides the company's efforts in vehicle finance and third-party servicing, ultimately aiming to serve over two million customers effectively.

Leadership Team

The Data Analytics and Development team at Santander Consumer USA focuses on leveraging data to drive informed business decisions and enhance operational efficiency. This multidisciplinary team is responsible for developing advanced analytics models, maintaining robust data warehouses, and building applications to support the company's vehicle finance operations. Additionally, they ensure data integrity and security while delivering insightful reports and dashboards to improve customer experiences and risk management strategies.

Data Analytics and Development

The Customer Experience and Support team at Santander Consumer USA is dedicated to enhancing customer satisfaction through effective service delivery and engagement strategies. This team manages customer inquiries and issues, develops digital solutions to streamline interactions, and implements training programs to ensure a knowledgeable support staff. They also analyze customer feedback to drive improvements in products and services, ultimately fostering a positive experience for all clients.

Customer Experience and Support

The Risk Management and Compliance team at Santander Consumer USA is responsible for identifying, assessing, and mitigating risks associated with consumer finance operations. This team ensures adherence to regulatory requirements and internal policies, conducts audits, and analyzes data to strengthen operational and credit risk management. By fostering a culture of compliance and risk awareness, they safeguard the company's assets and reputation while enabling informed decision-making across the organization.

Risk Management and Compliance

The Marketing and Strategic Insights team at Santander Consumer USA is responsible for driving growth through data-driven marketing strategies and pricing governance. They analyze market trends and customer behavior to develop tailored offerings and manage strategic partnerships, ensuring optimal pricing and product alignment to enhance customer experience and profitability. This team plays a critical role in supporting the company's mission of delivering effective vehicle financing solutions across diverse credit profiles.

Santander Consumer USA

Org chart

Teams

Leadership Team

Data Analytics and Development

Customer Experience and Support

Risk Management and Compliance

Marketing and Strategic Insights

Offices

Santander Consumer USA

Org chart

Teams

Leadership Team

Data Analytics and Development

Customer Experience and Support

Risk Management and Compliance

Marketing and Strategic Insights

Offices

Related companies