Taylor Lund

Taylor Lund is a seasoned professional with extensive experience in customer success and management, currently serving as Senior Regional Manager for Digital & SMB at GitLab since March 2022. Prior to this role, Taylor held multiple positions at Qualtrics from April 2012 to March 2022, including founding the Scale team in Customer Success and implementing systems that generated over $6 million in annual savings. Taylor successfully managed a $4 million book of business, achieving an 8% increase in renewal rates and closing $452,000 in sourced opportunities. Earlier experiences include roles in sales and marketing at UnitedHealthcare, UNICEF, and Prosper, coupled with a degree in Portuguese and International Business from Brigham Young University.