Ulises Fierro is a seasoned professional with extensive experience in technical support and systems engineering. Currently serving as a Senior Support Engineer at GitLab since November 2021, previously held roles as a Support Engineer and System Administrator at CodeNotary. Ulises Fierro honed skills at AutoZone from May 2013 to May 2021, progressing through various positions including Systems Engineer, Associate Programmer, IT Technical Analyst 2 and 1, Technical Support Agent, and Customer Contact Specialist, ultimately specializing in complex technical issues and support processes. Earlier experience includes a Technical Support Specialist role at New Computer and positions at Teleperformance, where Ulises Fierro developed a team and provided second level support.
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