Givebacks
Carter Grimes is an experienced Senior Customer Success Manager, currently serving at Givebacks and MemberHub since January 2020, where responsibilities include customer onboarding, engagement, and strategy development to enhance customer satisfaction and retention. Prior experience includes roles in customer service, real estate sales, and legal support, with a notable position as a Special Assistant for Governmental and Constituent Affairs at the North Carolina Department of Labor. Carter’s background also includes a decade in various roles at IBM, focusing on supply and demand planning and marketing support. Education credentials comprise a Bachelor of Arts in Political Science from the University of North Carolina at Chapel Hill and a Post Baccalaureate in Paralegal Studies from Meredith College.
Givebacks
MemberHub is now Givebacks—the all-in-one solution to effectively and efficiently reach and engage supporters and raise funds for schools and nonprofit organizations. We support over 14,000 local nonprofits and 40 state PTAs, reaching US schools and engaging over 5MM parents. The Givebacks platform empowers K-12 schools and nonprofits to reach and engage more donors and unlock new ways to raise money—including a one-of-a-kind shop to give program for year-round passive fundraising. Over 10,000 restaurants and 15,000 online retailers partner with Givebacks to help customers give back—and keep them coming back. We help brands reach an engaged and hard-to-reach audience, delight their customers, and make an impact while driving business objectives.