Isabel Jimenez

Isabel Jimenez is a seasoned software engineer with extensive experience in the technology sector. Currently serving as a Senior Software Engineer at Gladly since May 2021, Isabel is focused on enhancing customer service platforms. Prior to this role, a career sabbatical was taken from January 2019 to May 2021, dedicated to personal projects, mentoring, and teaching software development. Isabel's earlier experience includes working at Mesosphere, Inc. as a Software Engineer from January 2015 to January 2019, where contributions were made to containerization and big data frameworks. Additional roles include teaching assistantship at Epitech, an OPW internship with the GNOME Foundation, and positions as an R&D Engineer, Software Engineer Intern, and Software Engineer Intern at various companies. Isabel holds both a Master's and Bachelor's degree in Information Technology from EPITECH.