Louis Knutson is an accomplished Enterprise Account Executive with experience at Gladly since May 2024, where the focus is on enhancing customer service through a blend of AI and human support. Previously, Louis held the position of Enterprise Account Executive - West at Verint from July 2017 to May 2024. Louis also served as an Account Manager at CA Technologies from January 2012 to June 2017 and as Channel Director - North America at Compuware from January 2003 to January 2012, where responsibilities included partner acquisition and revenue generation for the Changepoint PSA and PPM solution. Earlier, Louis worked as an Account Executive at Compuware, selling PSA and PPM solutions, and as a Consultant at Vignette, implementing Enterprise Content Management solutions. Louis's educational background includes a BA in Political Science from The University of British Columbia and a degree in Applied Information Technology from ITI.
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