Gladly
Sean Neden is a seasoned software engineering professional with extensive experience in various roles spanning over two decades. Currently serving as Software Engineering Manager and previously as Senior Software Engineer at Gladly since February 2015, Sean has demonstrated leadership and technical proficiency. Prior experience includes positions as Lead Engineer at Curriculet, Senior Engineer at Pipewise, and Senior Software Developer roles at GoDaddy.com and Black, Gould & Associates. Sean's career began at Business Integration Group as a Software Developer after earning a Bachelor's degree in Computer Information Systems from DeVry University. Throughout the career, Sean has focused on web development, user experience, and leveraging technologies such as Ruby on Rails, CoffeeScript, and ASP.
Gladly
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Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging.