Glance
Heather Nightingale has a diverse work experience spanning various roles and industries. Heather is currently the Director of Product Marketing at Glance Networks, where they focus on providing seamless personal support for critical moments. Prior to this, they founded and served as the CEO of Danaini Group, helping companies with product marketing and general marketing leadership. Heather also served on the Product Advisory Board at LeadGenius. Furthermore, Heather has held notable positions such as Vice President of Product Marketing, Demand Gen, and Brand at goTransverse, Director of Demand and Marketing Operations at SolarWinds, and Director of Product Marketing at Sage. Heather'sexperience includes managing marketing budgets, overseeing marketing teams, implementing marketing technology, and driving demand generation. Heather has also held positions at Portland West Inc, Fairchild Semiconductor, and United Way of Greater Portland.
Heather Nightingale pursued their undergraduate degree in Electrical Engineering from the University of Maine from 1993 to 1997. Later, in 2006-2007, they attended The University of Texas at Austin to earn a Certificate in Leadership Management. Continuing their education, from 2007 to 2009, Heather enrolled in graduate coursework for an MBA at St. Edward's University. Additionally, they obtained a certification in Product Marketing, Launch Essentials from Pragmatic Marketing, although the specific details of when it was obtained are not provided.
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Glance
Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack. Discover the power of Glance guided CX at https://www.glance.cx.