Jackie Russ

VP Of Solutions Engineering at Glance

Jacqueline Russ has a diverse work experience spanning several industries. Starting in 1988, they worked in the Emerging Business Group at Arthur Andersen & Company. Jacqueline then went on to become the Chief Financial Officer (CFO) at Newmarket International, where they played a crucial role in growing the company's revenue and employee count. Afterward, they served as the Chief Financial Officer at MicroArts Creative Agency, where they helped the company achieve significant revenue growth before it was sold. Jacqueline also held the position of President at Home Brands, Inc. (ShedsUSA), where they successfully doubled the company's revenue. Other notable roles include being the CFO and COO at Vacation Hotdeal Companies, the CFO and COO of RewardsNOW at Augeo Marketing, and the CFO at Private Jet Services. Jacqueline also founded Russ Strategic Partners, LLC, a consulting firm, and worked part-time as a CFO and advisor at Vartopia. Their most recent position is as the CFO and COO at Glance Networks, where they oversee the company's customer experience solutions.

Jacqueline Russ earned a Bachelor of Science degree in Business Administration from UNH Peter T. Paul College of Business and Economics, completing their studies between 1984 and 1988. Jacqueline is also a member of the Class of AltMBA20 from the altMBA program. Furthermore, they hold an inactive CPA certification.

Location

Portsmouth, United States

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Glance

Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack. Discover the power of Glance guided CX at https://www.glance.cx.


Employees

51-200

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