Glance
Jonathan Fink is a Senior Software Engineer at Glance, a position held since July 2023. Prior to Glance, Jonathan was a Principal Software Engineer at Akamai Technologies from June 2014 to July 2023. Jonathan’s career includes extensive experience at Ericsson, serving as both a Hardware Engineer V and a Hardware Engineer from January 2001 to July 2013, as well as a summer internship at IBM in May 1999. Jonathan earned a Bachelor of Science degree in Computer Engineering from Penn State University between 1997 and 2000.
Glance
Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack. Discover the power of Glance guided CX at https://www.glance.cx.