Glance
Natalie Tosh is an experienced product manager and information engineer with a robust background in technical writing. Currently serving as Product Manager III at Glance since February 2019, Natalie has held various roles including Product Manager and Principal Information Engineer. Prior experience includes positions at Veracode as Senior Information Engineer and Technical Writer, and at Allscripts as Associate Technical Writer. Early career achievements include technical writing co-op roles at Unisys and Oracle, along with an online editorial internship at Philadelphia Magazine. Natalie holds a Bachelor of Science in Communications from Drexel University and has pursued further education at L'Institut Agro Montpellier.
Glance
Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack. Discover the power of Glance guided CX at https://www.glance.cx.