Glance
RJ Bartsch is an accomplished Implementation Architect at Glance Networks since 2020, with a rich background in software development and application management. Prior experience includes serving as Director of Software Development at Descartes Systems Group, where involvement in integrating the OzLINK business unit and migrating projects to cloud infrastructure was pivotal. In earlier roles, RJ Bartsch held leadership positions at Oz Development, Best Doctors, and Fallon Community Health Plan, driving innovation and efficiency across various tech initiatives. Educational qualifications include an Executive Certificate in Management and Leadership from the MIT Sloan School of Management and a Bachelor's degree in Philosophy & Religion from Northeastern University.
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Glance
Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack. Discover the power of Glance guided CX at https://www.glance.cx.