Glance
Sareth Kang is an experienced Engagement Manager currently at Glance Networks since July 2022, previously holding the same title at Fuze from July 2018 to July 2022. At Fuze, Sareth specialized in creating tailored implementation plans and managing project requirements to enhance customer value. Sareth also contributed to sales operations as a Senior Manager and Customer Sales Operations Manager, leading teams to optimize processes and improve customer satisfaction through effective escalation management. Prior to Fuze, Sareth worked at Acquia for eight years, starting as a Staff Accountant and advancing to Senior Revenue Accountant, where responsibilities included streamlining revenue contract reviews and managing financial reports. Earlier experience included roles at Harte Hanks as a Senior AP Specialist and at Deluxe Corporation as an Inbound Sales Consultant. Sareth holds a Bachelor of Science degree in Sports Management from the Isenberg School of Management at UMass Amherst.
Glance
Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack. Discover the power of Glance guided CX at https://www.glance.cx.