If you ever met Rich Baker then you probably heard his view of technology. “It has to be fast, be simple, and just work, every time.” Rich’s conviction came from his experience in academia (PhD from Stanford, on the faculty at UCLA) and from his experience as CTO at PictureTel, the original video conferencing company whose codecs and technical underpinnings are still widely used in the industry today. As Glance’s founder, Rich drove his vision into every aspect of their technology, business, and customer deployments. Rich passed away in March of 2021 after battling Leukemia. Rich was—and will always be—the light that shines in the heart of Glance.