Yaki Goldenberg has a diverse work experience, starting with their most recent role as a Customer Experience Billing Specialist at GlassesUSA.com since February 2023. Prior to this, they worked as a Customer Solutions Agent at PayPal from August 2021 to February 2023. Before that, Yaki was employed at Dr.Comfort as a Call Center Representative from December 2020 to August 2021, where they handled customer inquiries, resolved issues, and promoted upgraded products. Yaki also has a strong background in aviation, serving as a Shift Manager at Laufer Aviation GHI from November 2014 to December 2020, a Flight Manager from April 2011 to November 2014, and a Check Agent from April 2010 to April 2011. Earlier in their career, Yaki worked as an Airline Representative at Air France-KLM from November 2018 to March 2020. Yaki also gained valuable experience as a Senior Member in the Israeli Military Intelligence from September 2005 to September 2008.
Yaki Goldenberg obtained a Bachelor's degree in Sociology and Anthropology from Tel Aviv University from 2011 to 2014. Additionally, Yaki has obtained two certifications: "Customer Service: Managing Customer Expectations" and "The Art of Leadership (getAbstract Summary)" from LinkedIn in January 2022.
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