Glatfelter Insurance Group
Shanna English, MBA, CPCU, CIC, AU, ARM, ARe, ASLI, AIC has a diverse work experience spanning several years. Shanna is currently a Vice President/Program Manager at Glatfelter Insurance Group, where they oversee the Glatfelter Ministry Care program.
Prior to joining Glatfelter, Shanna worked at Brotherhood Mutual Insurance Company for 20 years. In their most recent role as an Underwriting Manager, they were responsible for managing, training, and developing Regional Underwriting personnel. Shanna also worked closely with regional agents to promote the acquisition, retention, and servicing of profitable business.
Shanna's experience at Brotherhood Mutual also includes working as an Underwriter for large accounts, where they handled complex and high-value accounts. Shanna evaluated, priced, and classified new and renewal accounts, and arranged reinsurance as needed. Earlier in their career, Shanna served as a Claims Adjuster, handling both casualty and property claims. Shanna investigated coverage, liability, and damages, negotiated and resolved claims, and attended trials and mediations when necessary.
Overall, Shanna English has demonstrated expertise in underwriting, claims adjustment, and team management throughout their notable career in the insurance industry.
Shanna English has a diverse educational background, with a focus on business administration and professional development. Shanna started their education journey in 1999 at Manchester University, where they obtained a Bachelor's degree in Business Administration in 2003. Shanna then pursued a Master's degree in Business Administration from Indiana Wesleyan University, completing it between 2005 and 2007. In 2010, Shanna attended Indiana Tech, where they studied Global Leadership and earned a Doctor of Philosophy (Ph.D.).
In terms of professional development, Shanna completed Brotherhood Mutual's Professional Development Program at Taylor University from 2009 to 2011. Alongside their academic accomplishments, they also obtained additional certifications. In May 2019, Shanna earned the CPCU (Chartered Property Casualty Underwriter) designation, signifying their expertise in insurance and risk management. This certification was obtained from The Institutes, where they are recognized as CPCU in Good Standing.
Based on the provided information, Shanna English has a dedicated academic background in business administration and a strong focus on professional development within the insurance and risk management industry.
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Glatfelter Insurance Group
Glatfelter Insurance Group is one of the largest privately owned insurance brokers in the United States with more than 500 associates serving 30,000 clients. They are honored that their brokers and clients place their trust in their organization year after year. Such trust drives their actions and serves as a continuous reminder of theirresponsibility to you.Glatfelter Insurance Group focuses on two distinct areas to provide a range of insurance services for our specialty programs and retail operations. Through their national operations, they have resources and talents to serve all of their clients. Their broad industry experience allows us to provide a depth of knowledge as trusted insurance advisers and providers.