JT

Johan Thomas

Customer Experience Lead at Glen Eira City Council

Johan Thomas is an experienced professional in the hospitality and customer service sectors, currently serving as Customer Experience Lead and Systems Administrator at Glen Eira City Council since April 2016. Previous roles include managing boardroom services for Goldman Sachs Specialty Lending Group and leadership positions at Hilton Worldwide, Crowne Plaza, and Alanya Mediterranean Fine Dining Restaurant. Johan's career began at Intelenet Global Services as a Senior Customer Service Executive/Specialty Subject Matter Expert. Johan holds a Master's degree in Hospitality Administration/Management from Blue Mountains International Hotel Management School and a Bachelor of Applied Science in Hospitality and Tourism Management from the Institute of Hotel Management Hyderabad.

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