Madison Austin

Madison Austin is an accomplished professional with extensive experience in membership quality and client success within the expert network service sector. Currently serving as Assistant Manager of Membership Quality & Reputation at GLG since September 2019, Madison ensures exceptional service standards through thorough assessments and corrective actions. Prior roles at GLG include Senior Member Success Team Member, where responsibilities focused on optimizing relationships between subject matter experts and clients, and Senior Engagement Coordinator, which involved facilitating expert-client interactions and managing project execution. Previously, Madison held the position of Youth Minister at Kingdom Life Fellowship, overseeing youth ministry programs, and worked as an Assistant Property Manager at Egenbacher Real Estate. Madison earned a Bachelor of Arts in Public Relations, Advertising, and Applied Communication from Texas Tech University.