Crystal Miceli

Crystal Miceli currently serves as SVP of Impact Marketing at Glia, overseeing Brand & Design, Product Marketing, Content, and Communications since September 2025. Previously, Crystal held the position of SVP - Head of Product & Industry Marketing, Campaigns, Pricing, and Competitive Intelligence at Talkdesk from December 2023 to September 2025. Crystal's experience includes roles such as VP at Cisco, where responsibilities included heading Product & Portfolio Marketing for Cybersecurity, and VP at Ivanti, focusing on Product & Solutions Marketing. Additional positions include leadership roles at Alida, BMC Software, CA Technologies, Phoenix Health Systems, and Walmart. Crystal earned a Bachelor of Science in Applied Computing & Technology from Tulane University and an MBA in Strategy and Marketing from Louisiana State University.