Hydei Drake is an experienced professional in customer success management, currently serving as a Senior Enterprise Customer Success Manager at Glia. Previous roles include Enterprise Customer Success Manager at Genesys following its acquisition of Bold360, and multiple positions at LogMeIn, including Enterprise Customer Success Manager and Senior Customer Success Manager in Unified Communications and Collaboration (UCC). Additionally, Hydei has held the role of Senior Consultant at Oracle and Implementation Project Manager at Zenefits. Hydei holds a degree in Journalism with a focus on Entrepreneurial Communications from the University of Iowa.
July, 2022 - present
Sr. Enterprise Customer Success Manager at AfterShip
Sr. Enterprise Customer Success Manager at Signifyd
Sr. Enterprise Customer Success Manager at Gainsight
Sr. Enterprise Customer Success Manager at 1E
Sr. Enterprise Customer Success Manager at Postscript
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