Melissa Hill

Melissa Hill is a seasoned professional in strategic advisory and business process consulting, currently serving as the Director of Strategic Advisory Services and Principal Business Process Consultant at GlideFast Consulting since September 2021. Previously, Melissa held various roles at Eastman Chemical Company from October 2012 to September 2021, including ServiceNow Architect and Global Service Desk Lead, where the focus was on enhancing the ServiceNow platform and delivering Level 1 and Level 2 support services. Additional experience includes positions as a Business Systems Analyst at BDO and roles at Amway Inc, GreenStone Farm Credit Services, Medallion IS, SL - Advanced Systems Consulting, and Nomaco, demonstrating a strong background in business intelligence and IT support. Melissa holds an MBA in Management Information Systems and Services from Grand Valley State University and a BS in Business Management with a focus on MIS and Anthropology from Binghamton University School of Management.