Gagandeep Singh is a skilled technical professional with a robust background in customer experience and technical support. Currently serving as a Tech Engineer-L2 at Gloat since May 2024, Gagandeep previously worked as a Customer Experience Technical Lead at Quark Software Inc., where responsibilities included troubleshooting and resolving complex technical issues for enterprise customers. Prior experience includes roles as Operations Team Lead and Sr Technical Support Engineer at Tech Mahindra, focusing on process management and network uptime, respectively. Gagandeep began a career in technical support at eClerx, addressing internet and video-related issues. Gagandeep holds a Bachelor of Technology (B.Tech) in Electronics and Communication from Punjab Technical University, completed in 2012.