Amanda Dooley is a seasoned professional with extensive experience in service management and technical sales support, currently serving as a Senior Service Manager at Global Cloud Xchange since October 2012. In this role, Amanda manages top international strategic accounts, chairs monthly service review meetings, and drives service improvement initiatives to enhance customer satisfaction. Prior to this, Amanda held positions at China Telecom Europe, AGI Media, Deutsche Telekom, and T-Systems International GmbH, where responsibilities included managing VIP customer performance, providing technical sales support, and producing customized proposals. Amanda holds a Bachelor of Arts degree in International Business with German from Sheffield Hallam University.
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