Roderick Benjamin Payumo is a seasoned technical support professional with extensive experience in application support, SAP analysis, and team leadership. Currently serving as the Technical Support Team Lead at Global-e since March 2023, Roderick leads a team focused on resolving incidents for an Australian financial technology company and collaborates across various teams to address application issues. Prior to this role, Roderick held multiple titles at Openpay, including Application Support Team Lead and Product Owner, and served as an SAP CRM Analyst at DXC Technology. A long tenure at Hewlett Packard Enterprise involved managing defect resolution and SAP implementations across various functional areas, showcasing expertise in order management, accounts receivable, and customer relationship management. Roderick holds a Bachelor of Science degree in Electrical, Electronics and Communications Engineering from the University of the Philippines.
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